SOLUTIONBUILDERSUPPORTTICKET List all the platforms you are using * List the platform(s) your critter/bug is occuring in Briefly describe the problem you're experiencing * When did the issue start happening? Does the issue occur consistently or intermittently? Describe what the end result should be * What troubleshooting steps have been taken? * What was the result of the steps taken Tell us anything else you think will be useful to diagnosing your situation Email * Thank you!